Sign Up Sign Up Log In Sign Up
This job has expired and you can't apply for it anymore. Start a new search.

Watch Officer

Description:

THIS POSITION REQUIRES AN ACTIVE TS Clearance

Join the Boeing Intelligence & Analytics team and enjoy the benefit of supporting the mission from a classified environment.  Our contract was awarded by the DoD to provide TAC, which is a web-based analytic and decision support system that enables real time and collaborative analysis, services and capabilities to the Intelligence Community and Federal Law Enforcement. 

Boeing Intelligence & Analytics is seeking a TAC Watch Officer to join their proven high-caliber team.   This contract work is challenging while the technology is leading edge.   

This Watch Officer will:

  • Provide 24 x7 TAC account support for the TAC user-base

  • Monitor the TAC systems for system stability and any potential issues

  • Troubleshoot TAC systems when bugs and issues arise, which includes cataloging bugs in JIRA

  • Monitor feed status for the TAC systems

  • Communicate and coordinate with on-site TSSs to address existing TAC related issues

  • Monitor the TUMS request queue and approve account and password reset requests

  • Provide weekly updates to include specified metrics in a weekly report to the TAC reachback Desk supervisor

  • Maintain open communication and provide updates and pertinent NIPR, SIPR, and JWICS TAC stacks information through the appropriate chain of command

  • Cross-train to gain all skills necessary for both the User Support and Tier I roles

EDUCATION:

  • Bachelor’s Degree in a technical field such as Computer Science, Information Systems, Math, or Computer Engineering with 5+ years’ experience of relevant experience.

  • High School Degree with 9 years’ experience of relevant experience.

REQUIRED Experience & Qualifications:

  • Customer service

  • TAC experience

  • Ability to work a flexible schedule

Desired Experience & Qualifications:

  • CAPCO (Security Markings)

  • Effective Communications
  • Pattern Specification Language
  • Self-Starter
Company Name:
Security Clearance:
Top Secret
Location:
Reston, Virginia
Country:
United States
Salary:
Not Specified
Job Number:




Send me email alerts for similar jobs

JOIN US