Every day at Perspecta, we enable hundreds of thousands of people to take on our nation’s most important work. We’re a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation’s most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves—to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.
Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways—not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.
Perspecta’s talented and robust workforce—14,000 strong—stands ready to welcome you to the team. Let’s make an impact together.
Perspecta has an immediate need for a VTC Field Support Specialist in Annapolis Junction, Md.
The VTC Field Support Specialist responsibilities:
1.Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
2. 2. Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations
3.Troubleshooting and solving technical issues related to end user equipment hardware and software
4.Ensuring customer satisfaction is achieved
Qualifications:Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience.
1.Highly skilled in installing, repairing and troubleshooting VTC devices and systems
2.Demonstrated ability to read and understand technical manuals and schematics
3.Able to manage time and priorities effectively
4.Able to work efficiently with minimal supervision
5.Proficient in working with end-users remotely
6.Familiar with Active Directory security and policies
7.Excellent analytical and problem solving skills
8.Outstanding communication skills to relate with team members and support workers
Required Clearance:'TS/SCI with Polygraph Clearance'
DoD 8570 IAT Level 1 Certification
EEO Tagline: Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories