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Tier 1.5 (Senior) - TS/SCI w/ Poly

Job Description:

The role calls for a Tier 1.5 Admin to support the deployment and maintaining of products, tools and capabilities. The Tier 1.5 Administrator provides systems and software operations and maintenance support in a large network enterprise, multi-enclave environment. This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers.

Primary Responsibilities
  • Design, build and deploy applications in a hardened enterprise Linux environment.
  • Review and compare multiple platform options for applications and collaborating with specific teams to choose an appropriate platform.
  • Deploy and maintain tools set that simplify provisioning and support of a large enterprise Linux environment.
  • Plan, configure and implement features on the Linux platform that enhance availability, response time, and monitoring of key system metrics.
  • Provide support implementation, troubleshooting and maintenance of IT systems. Rapidly distinguish isolated user problems from enterprise-wide application/system problems.
  • Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
  • Develop solutions to complex technical issues.
  • Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause analysis, engineering technical assessment and process improvement initiatives.
  • Support customer requirements in a 24x7 environment and schedule.
  • Provide general systems administration mentoring and training to 24x7 Service Operations Center personnel.
  • Develop and update operations and maintenance documentation for 24x7 Service Operations Center personnel.


EDUCATION & EXPERIENCE: Requires BS degree and 8 - 12 years of prior relevant experience or Masters with 6 - 10 years of prior relevant experience. May possess a Doctorate in technical domain.

Basic Qualifications
  • Strong foundation of knowledge around AWS cloud services and the cloud ecosystem. (Cisco UCS, Splunk, Solarwinds, elastic search, dhcp, ldap)
  • Subject matter expert with Linux (RHEL)/CentOS
  • Experience setting up and modifying system monitoring with Nagios
  • Scripting language experience


Required support experience and/or current working knowledge in the following areas:
  • RHEL
  • Scripting/Automation
  • Troubleshooting issues in a growing environment
  • Experience with server patch management methodologies
  • Domain and expert technical knowledge.
  • TS/SCI with Poly required for Position


Preferred Qualifications

Preferred scripting in Bash, Perl, and Python

NSOINT





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