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Systems Administrator


Company Job Title:

Systems Administrator

Mt. Weather, VA

Reports To:

Program Manager

FLSA Status:

Exempt, Full Time, Regular


TheSystems Administrator will haveprimary responsibility for providing Regional System Administration supportfrom Offutt Air Force Base in Omaha, Nebraska. The Systems Administrator will work closely with both on-site andremote users to coordinate site visits and upgrades, provide on-site and remoteresolution support for trouble calls, and provide TIER 2/3 support ofproduction systems.

Essential Dutiesand Responsibilities:(Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions of this position)

  • Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Manage IT system infrastructure and any processes related to these systems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution of problem
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Installs/loads operating system and application software
  • Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
  • Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
  • Integrate new technologies into new and existing systems including the transition and migration of corporate systems.
  • Execution of on-site, on the floor, technical and system administration support
  • Support requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements
  • Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
  • Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions.
  • Attend meetings weekly and provide weekly status reports.
  • Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels.
  • Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required
  • Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
  • Conduct routine and emergency maintenance of assigned data center equipment
  • Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
  • Collaborate and contribute to the development, administration, and testing of backup and recovery plans
  • Participate in technical research and development to enable continuing innovation
  • Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS
  • Maintain operational, configuration, and other standard operating procedures (SOPs).
  • Verify system availability with existing Enterprise tools
  • Will serve in a supervisory capacity overseeing a team of technicians


  • Otherduties as assigned


  • NONE

MinimumQualifications:(To perform this job successfully, an individual must be able to perform eachessential duty satisfactorily.)

  • Bachelor'sDegree and 8+ years relevant experience or
  • Associate’sDegree and 10+ years relevant experience or
  • 12+years relevant experience
  • Yearsof relevant work experience includes:
    • UNIX,Windows, and/or Storage administration
    • Experienceworking with trouble reporting and tracking systems such as REMEDY
    • Experiencesupporting the IC/DOD
    • Experiencein the imagery intelligence domain a plus
  • CompTIASecurity+ or DoD 8570 Level II equivalent
  • TS/SCIrequired; with ability to pass CI polygraph.
  • Musthave a valid US Passport
  • Must be able to deploy in-theater for 6 months

Knowledge, Skillsand Abilities:

  • Ability to deploy in-theater for 6 months
  • Abilityto create and modify scripts in multiple disciplines on Windows, Linux, andSolaris systems
  • Abilityto learn, understand, and apply new technologies.
  • Abilityto conform to shifting priorities, demands and timelines through analytical andproblem-solving capabilities is required.
  • Abilityto respond to after hour calls “provide on-call support”
  • Mustpossess strong problem solving and fault isolation skill sets
  • Knowledgeof the Customer’s processes and procedures and of the Customer’s productionsystems a plus
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Ability to function as a team member and independently
  • Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.
  • Preferskills in one or more of the following: Window Server, Red Hat, IRIX, Solaris,Sybase, Informix, SQL, and Imagery Production Chain
  • Abilityto lift or move various pieces of computer equipment, (max 40 pounds).
  • Ability to prioritize and execute tasks in a high-pressure environment.
  • Generalknowledge of database administration, network administration and possessnetwork configuration management skills.
  • Showsrespect and sensitivity for cultural differences; Educates others on the valueof diversity; Promotes a harassment-free environment; Builds a diverseworkforce.
  • Treatspeople with respect; Keeps commitments; Inspires the trust of others; Workswith integrity and ethically; Upholds organizational values.
Physical Demands:
  • Thephysical demands described here are representative of those that must be met byan employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.
  • Whileperforming the duties of this Job, the employee is regularly required to sitand talk or hear. The employee is frequently required to walk; use hands tofinger, handle, or feel and reach with hands and arms. The employee isoccasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.The employee must occasionally lift and/or move up to 25 pounds. Specificvision abilities required by this job include close vision.
Work Environment:
  • Thework environment characteristics described here are representative of those anemployee encounters while performing the essential functions of this job.
  • Theemployee will normally work in a temperature-controlled office environment,with frequent exposure to electronic office equipment.
  • Duringvisits to areas of operations, may be exposed to extreme cold or hot weatherconditions. Is occasionally exposed tofumes or airborne particles, toxic or caustic chemicals, and loud noise.

ChenegaCorporation and family of companies is an EOE.

Equal OpportunityEmployer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity

Nativepreference under PL 93-638.

Weparticipate in the E-Verify Employment Verification Program.

Company Name:
Security Clearance:
Top Secret / SCI
Mt. Weather, Virginia
United States
Not Specified
Job Number:

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