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Student and Faculty Support Specialist

METIS is a Small Business providing training and education, intelligence analysis, and program management services to U.S. government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have direct, on-the-ground expertise in planning and executing the most critical missions our country and business sectors have faced – with current operations ongoing in the Middle East, South Asia, Afghanistan, Europe, and Africa.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Secret clearance is required.


  • Supports JSOU admissions and distance learning team by providing students and faculty with access to the university’s learning environment systems.
  • Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
  • Processes student and faculty account source documents by reviewing data for deficiencies; resolving discrepancies using standard procedures or returning incomplete requests to the LMS administrator for resolution.
  • Enters student and faculty data by inputting alphabetic and numeric information on keyboard.
  • Maintains data entry requirements by following program techniques and procedures in accordance with university policies.
  • Verifies entered student and faculty data by reviewing, correcting, deleting, or reentering personal and course data; combining data from multiple systems when account information is incomplete; Tests student and faculty access; reviews access and resolves view access to courses.
  • Secures information by following established LMS policies and directives from the distance learning team.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Maintains student and faculty confidence and protects operations by keeping information confidential and accurate.
  • Contributes to team effort by accomplishing related tasks as needed.


  • SECRET clearance required.
  • BA/BS in any field or 2 years' of experience performing in an administrative capacity at a post-secondary education institution required.
  • Understanding of military service (Army, Air Force, Navy, and Marine) civilian education programs and civilian and military training management systems.
  • 2 years' experience with policies and procedures for course enrollment, regulatory requirements for course completion and data required for maintenance of academic records.
  • 2 years’ experience with SharePoint and learning management systems such as Blackboard.
  • 2 years’ experience performing mathematical computations such as adding, subtracting and computing percentages for preparation of statistical reports.
  • Type 30 wpm inputting, storing, retrieving, and manipulating computer and print information/data.
  • 5 years’ experience operating personal computer, scanner, and various software packages to include Microsoft Office Suite applications.

METIS Solutions, LLC. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation or gender identity.

Company Name:
Security Clearance:
Tampa, Florida
United States
Not Specified
Job Number:

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