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Software Engineering Team Lead (Case Management)

Job Description:

Leidos' Homeland Security Solutions Operation within the Civil Group is seeking talented, patriotic, and motivated U.S. Citizens for an important national security project with the DHS Transportation Security Administration (TSA). The project involves screening, vetting, and credentialing of people who are then granted access and privileges associated with sensitive areas and functions. Some of these populations were identified as sensitive following 9-11 and the passage of the Patriot Act, such as maritime port workers, alien flight schools, and hazardous materials drivers. Though still related to security, other populations programs such as TSA Pre-Check, also facilitate smooth travel. In all cases, these critical functions must continue transparently to the populations involved, while evolving to accommodate growth and enhanced functionality. Since many of these functions evolved independently, there is an opportunity to consolidate and streamline common functions, thus enhancing reliability and reducing costs. By moving to a person-centric data model, TSA will also improve data integrity and services to the individuals in the populations involved.

The project environment will be complex and challenging. It involves sustaining current functions and evolving functionality while merging 3 different technology stacks and associated development environments. In addition, the supporting data center infrastructure exists in two places, Colorado Springs, CO, and Annapolis Junction, MD, and involves teamwork in a distributed environment. For ambitious technologists, the project presents a professional growth opportunity with the satisfaction of contributing to a critical national interest program that both secures and enhances our lives.

This career opportunity is for Software Engineering Team Lead with Subject Matter Expertise in Case Management to serve as the Tier 3 leader for Screening Gateway applications. The work location is a customer facility in Annapolis Junction, MD or in a Company facility nearby.

The successful Software Engineering Team Lead shall:
• Lead the Tier 3 support group. Establish and manage SOPs and response time objectives. Track performance of the team to objectives.
• Provide leadership to the team, particularly in your Subject Matter Expertise.
• Resolve, test, and deploy solutions to Tier 3 problems presented to you and your team.
• Determine when Tier 4 tasking (problem reports allocated to COTS or FOSS vendors not developed by your team) needs to be done. Track completion, test, and perform re-integration upon satisfactory resolution.
• Be an extension of the Software Development team so that you are flexible to support not only Tier 3, but also enhancement objectives when circumstances dictate.
o In Agile sprints and in response to Tier 3 tasking, generate, revise, compile, debug, build, test and deploy simple to complex software applications to support the mission.
o Be responsible for understanding, and maintaining current and future mission applications (one or more depending on scope and relative complexity) using SecDevOps principles.
o Develop designs, documentation and diagrams outlining process steps in operation.
o Develop and revise software for a specific mission application or applications (depending on scope and similarity).
o Prepare documentation of program development, modifications and operating instructions.
o Conduct program tests and demonstrations at the end of Agile sprints.
o Make modifications to code as needed while supporting continuous operations.
o Be required to analyze system capabilities to resolve input/output problems, or to optimally resolve inconsistencies in interfaces with work products of other Agile teams.
o Work as an integral part of a high-performance Agile team.

Basic Qualifications
• Bachelor's Degree in Computer Science or equivalent degree in Engineering, science or related technical field.
• Over ten years of experience on complex technical projects, including work on highly available, national security systems.
• Subject matter expertise in the following areas:
o Person-centric case management systems
o Vetting orchestration
o Analysis of trends and patterns, query development and reporting
o Data ingest and validation/ETL/address hygiene
o Web services/internal service bus/enterprise service bus
o User interface/user experience design and development
o Continuous Integration/Continuous Delivery (CI/CD) and DevSecOps
o Test automation
• Hands-on, working knowledge of the following products:
o Java/J2EE/JSP
o C/C++
o Perl/Python
o Google Web Toolkit/React/Hibernate
o WebLogic
o IBM Websphere MQ
o Oracle Business Intelligence
o Informatica
o DataPower
o SQL Server/Oracle
o XML
o GitLab/Mattermost
o Docker
• Experience with engaging diverse stakeholder groups, and collaborating with system users to elicit requirements.
• Demonstrated ability to produce high-quality, professional documentation.
• Ability to obtain a Public Trust suitability determination.
• Ability to obtain a Secret Clearance.
• U.S. Citizenship.

Preferred Qualifications
• Experience doing development for the TSA and/or another agency within the Department of Homeland Security.
• Ability to obtain a Top Secret Clearance.

Company Name:
Security Clearance:
DHS
Location:
Annapolis Junction, Maryland
Country:
United States
Salary:
Not Specified
Job Number:




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