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ServiceNow PPM Specialist

Job Number: R0044168

ServiceNow PPM Specialist

The Challenge:

Are you looking for an opportunity to develop a platform that will have an impact on improving business process and enable effective decision making? Solid platform development is a critical part of any program’s success and you know how to do it right – scalable design with baked in security. That’s why we need you, a developer with the skills to build a platform that will transform the way government conducts its business.

As a platform developer on our team, you’ll design and develop the core ServiceNow platform for our project from end to end. You’ll work with customers and end-users to understand their mission, current architecture, and security requirements. With a focus on the customer’s goals, you’ll build a design that will scale to meet their evolving needs. Your technical expertise will be vital as you recommend tools and capabilities based on your research of the current environment and new technology. Your design will set the standard for future development, so you’ll craft an architecture that smoothly works with existing infrastructure without compromising security. As a technical leader, you’ll identify new opportunities to build platform based solutions to help your customers meet their toughest challenges. This is a chance to use your deep knowledge and broaden your skillset into areas like configuring ServiceNow modules and reports, enhancing its use to manage IT business and service management and security operations. Join us as we develop software based solutions to make a difference in government business solutions.

Empower change with us.

Build Your Career:

A challenging and dynamic work environment isn’t all we have to offer. When you join Booz Allen, you can expect:

  • access to experts in virtually every field
  • a culture that focuses on supporting our employees
  • opportunities that provide stability while offering variety

You’ll also be exposed to a wealth of training resources through our Digital University, an online learning portal featuring more than 5000 functional and technical courses, certifications, and books. Build your technical skills through hands-on training on the latest tools and tech from our in-house experts. Pursuing certifications? Take advantage of our tuition assistance, on-site bootcamps, certification training, academic programs, vendor relationships, and a network of professionals who can give you helpful tips. We’ll help you develop the career you want, as you chart your own course for success.

You Have:

-5+ years of experience with IT in a professional work environment

-2+ years of experience with the ServiceNow platform

-Experience with the PPM module, including generating dashboards and reports for senior leadership making portfolio decisions

-Experience with Agile and Scrum concepts

-Knowledge of service delivery, ITBM, and PPM processes and how these are automated within ServiceNow

-Ability to obtain a security clearance

-BA or BS degree

-PMP and ServiceNow Administrator or Developer Certifications

Nice If You Have:

-Experience with the implementation and customization of core applications, including Incident, Problem, Change, Knowledge, Configuration Management, and Service Catalog

-Experience in the GRC, Performance Analytics, and Financial Management modules

-Experience in the IT Operations Management (ITOM) space, including Event Management, Release Management, Discovery +CMDB, Service Mapping, and Orchestration

-Public Trust clearance

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

Company Name:
Security Clearance:
Public Trust
Washington, District of Columbia
United States
Not Specified
Job Number:

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