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Service Desk (TS/SCI FS POLY Clearance)

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology
Job Description:
Unix/Windows/Vista Technician responsibilities include: Local and remote system administration support, system maintenance, installation and configuration of Unix Sun Blade and Windows workstations; Updating Unix NIS Master and Displayback servers; Troubleshooting problems and applying resolutions for 24x7 SLA customer base, SLAs that are due the next business day, and escalated tickets; Resolving desktop problems and service requests locally in the extended Ft. Meade campus and remotely using tools such as SMS, Remote Desktop connection, etc.; Installing software remotely via Marimba; Creating and modifying Groups and Distribution Lists via DRA; and Following up to ensure completion of work within SLA timeframes.

Governments turn to DXC Technology for the mission-focused experience to help reduce costs, streamline processes and operate more efficiently, while improving the quality and value of the services they provide. Our deep experience in the public and private sectors has enabled us to deliver substantial results for a variety of government organizations.
Qualifications:
Must have some technical experience in diverse operating systems (Unix/Windows/Vista), hardware platforms, and software packages. Desired experience: Unix knowledge and troubleshooting (Solaris 2.6 and 2.8); Unix server knowledge; Familiarity with the Sun Secure Global Desktop environment; Familiarity with Remedy ARS; Familiarity with Marimba and DRA; Computer hardware architecture knowledge; Data/Information architecture; Software installation and troubleshooting; MS Exchange knowledge and troubleshooting; Use and administration experience with MS Office Applications, Active Directory, and Network and Internet Applications.

Must possess good communication and customer service skills; and must be a team player.

(Mid shift, Saturday thru Tuesday 11pm -9am CST)
Company Name:
Security Clearance:
Security Clearance Required
Location:
Plano, Texas
Country:
United States
Salary:
Not Specified
Job Number:




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