Company Overview |
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5-190822-9484: Intermediate SBM Developer |
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JOB DESCRIPTION | |||||||
STG Inc, a wholly-owned subsidiary of SOS International, LLC (SOSi) is seeking a Software Developer experienced with Serena Business Manager to add to its team in Reston, Virginia. The Developer will work with a team of developers and engineers in the architecture, development, implementation, an operations and maintenance of Serena Business Manager solutions. The ideal candidate must be self-motivated, with a proven track record in Application Development, Customer Service Management (CSM) and Information Technology Service Management (ITSM) technologies. ESSENTIAL JOB DUTIES: • Design, implement, and maintain workflows within SBM. • Responsible for routine maintenance and monitoring of SBM system, documentation and testing. • Contributes to the SBM solutions architecture and develops technical solutions. • Provide support for the implementation of interfaces to applications. • Support the requirements gathering and documentation, analysis, design, development, testing, demonstrating and deploying Serena SSM workflows to meet user's requirements. • Update SBM application software components. • Understands the business needs, customer user stories and the need to standardize processes, and build this into the design of the various solutions, workflows and forms. |
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MINIMUM REQUIREMENTS | |||||||
• Ability to obtain a DoD Secret security clearance. • HS Diploma. • 5 Years software design and development with 2+ years developing and deploying SBM solutions. • Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks. • Experience with relational databases (e.g. MySQL, Oracle). • SBM experience to include: Workflow Design including Sub tasking/Post Items, Application Scripting, Relational/Sub-relational fields, Auxiliary tables (interactive and externally managed), Security/groups and roles design. Notifications including: Rules, Escalations, Email Recorder Features. • Current CompTIA Security+ certification or equivalent. • Strong knowledge in software development lifecycle methodology. • Strong verbal and written communication skills. • Excellent troubleshooting skills. |
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ADDITIONAL INFORMATION | |||||||
DESIRABLE QUALIFICATIONS: • Active DoD Secret clearance • Bachelor’s Degree in an IT related field. • 5+ years’ experience developing and deploying SBM solutions • Experience supporting US federal government clients • Experience in JavaScript client side development. • Understanding of REST development principals. • Working knowledge of the following areas is desirable: Active Server Pages, JavaScript, Visual Basic, Access, SQL, HTML, DBMS’s (ex. – Oracle, Sybase, etc.). • Fluency in a foreign language. WORK ENVIRONMENT: • Normal office conditions with possible requirement to lift and/or move objects or packages of up to 25 lbs. |
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