Focused on delivering unsurpassed services in support of the law enforecement and homeland security communities, FSA, a rapidly growing joint venture owned by trusted solutions providers SAIC and AECOM, has a vacancy for a Senior Records Examiner/Analyst supporting the USAO.
A Senior Records Examiner/Analyst performs, but is not limited to the following duties:
- Performs litigation support tasks associated with day-to-day operation of the USAO litigation support within the ACE Unit of the Civil Division. These duties include a variety of information technology support to meet USAO information needs utilizing network hardware and software capabilities, including specialty litigation software. Specifically, assignments encompass the following:
- Litigation Support Services - Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator."
- Installs, configures, and maintains litigation support equipment;
- Develops standards and procedures for applications; and
- Coordinates efforts with other agencies involved in litigation team activities.
- Performs quality control (QC) of incoming data to ensure it meets District's Electronically Stored Information (ESI) requirements.
- Loads data into local IPRO Eclipse database.
- Maintains IPRO Eclipse databases.
- Coordinates data transfer with the Litigation Technology Service Center (LTSC) for Relativity databases.
- Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, maintenance of litigation support resources used for the transmission of information in data, voice and/or video format. Ensures systems availability, functionality, integrity, and efficiency.
- Installs new or modified litigation support hardware and software.
- Resolves hardware/software interface and interoperability problems.
- Maintains and controls district's litigation support equipment inventory.
- Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
- Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks and data;
- Promotes awareness of security issues among management and employees.
- Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures.
- Customer Support: Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
- Diagnoses and resolves problems in response to customer reported incidents; installs, configures, troubleshoots and maintains customer hardware and software; and provides for customer training including orientation for new users.
- Assists ACE staff with running searches and database exports as needed.
- Performs other related duties as assigned.
A Senior Records Examiner/Analyst must meet the following qualifications:
- Litigation Support principles, methods, and practices;
- Litigation Support systems development concepts;
- Performance monitoring principles and methods;
- Quality assurance principles;
- Technical documentation methods and procedures;
- Systems security methods and procedures;
- Analytical methods; and
- Oral and written communication techniques.
- Litigation support databases working with load files such as IPRO Eclipse and Relativity
- Discovery processing hardware and software such as Law PreDiscovery and Nuix systems
- Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications
- Ability to obtain and maintain a Public Trust Security Access
This position requires U.S. Citizenship and a 7 (or 10) year minimum background investigation.
Company Name:
Security Clearance:
Public Trust
Location:
Nashville, TN
Country:
Salary:
Not Specified
Job Number:
18-601
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