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Remote Tier 2 Support Level 1 (LCAT: Technician Level 1)

Remote Tier 2 Support Level 1 (LCAT: Technician Level 1)
Position Location: Annapolis Junction MD
Job Code: 1369
Number of Openings: 10
Description

Description: 

•Help coordinate with IT service providers and communicate outages and plans for recovery

• Monitor the enterprise for the services within scope of our contract leveraging tools and best practices

• Alert and coordinate issues prior to the end-user experiencing issues

• Provide Tier 2 Technical Support to our end-user support technicians out in the field that may need remote expertise

 

• Familiar with this client's networks and ability to determine any anomalies 

 

Basic Qualifications:  High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience.

 

•TS/SCI FSP

• PRIVAC: Sys 1

• 8570: Security +

 



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Company Name:
Security Clearance:
Top Secret / SCI + Full Scope Poly
Location:
Annapolis Junction, Maryland
Country:
United States
Salary:
Not Specified
Job Number:




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