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REMEDY System Administrator

Job Description
Job Number: R0006322

Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering and innovation expertise.

REMEDY System Administrator

Key Role:

Join a dynamic team providing a variety of systems engineering, maintenance, and information systems support to a National Capital Region client. Provide first and second tier support to end users for either PC, server, or mainframe applications or hardware, and monitor and maintain installed communication and computer systems. Perform system administration functions, specifically BMC REMEDY application administration and interface with the team and client to design, implement, and maintain BMC REMEDY ticketing system. Perform system administration of BMC REMEDY software, supporting servers, and associated command and control servers and workstations. Integrate desktop and server hardware and software and monitor the status and performance of classified and unclassified LANs. Develop, maintain, and review diagrams and schematics, develop, and maintain databases.

Basic Qualifications:
-5+ years of experience with IT or computer information systems
-2+ years of experience with BMC REMEDY software
-2+ years of experience with Windows server OS
-Knowledge of networking concepts and technologies
-Ability to perform hardware and operating system troubleshooting
-Secret clearance required
-HS diploma or GED required
-DoD 8570 IAT Level II Certification or ability to obtain certification within 90 days of hire


Additional Qualifications:
-Experience with Microsoft
-Experience with networking devices and operating systems
-Knowledge of BMC Remedy implementation and usage
-Ability to complete projects and tasks with minimal supervision
-CompTIA or Microsoft Certification preferred

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.


Integrating a full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions.  Booz Allen is committed to delivering results that endure.


We are proud of our diverse environment, EOE, M/F/Disability/Vet.

Company Name:
Security Clearance:
Secret
Location:
Washington, District of Columbia
Country:
United States
Salary:
Not Specified
Job Number:




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