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Messaging and Collaboration Engineer

Business Group Highlights

Defense

The Defense group supports the Department of Defense (DoD) mission to keep our homeland and its citizens safe. We provide solutions to improve the Nation's defense by providing software, systems engineering, IT, training and logistics and fleet management solutions.

Responsibilities

The Messaging & Collaboration Engineer’s primary responsibility is facilitating the success of messaging related solutions by providing engineering and overall technical support for all versions of Exchange, Domino, Mobile Device Management software and some third party applications. The Engineer implements existing projects and develops/implements new projects as part of a team responsible for day-to-day operations of a Domino messaging system deployed as part of a large enterprise messaging environment. The role requires a deep understanding of messaging technologies including advanced troubleshooting, ability to design, document and implement solutions supporting 30K+ users. The position requires a secret clearance and some foreign travel for installations.

* Must have a secret clearance *

Specific Duties, Activities, and Responsibilities:

  • Architect messaging and collaboration solutions for a large global customer, with a focus in the following areas:
    • COOP
    • Disaster Recovery
    • Remote Access
    • Performance
    • Server Consolidation
  • Follow a detailed, complex Request for Change (RFC) process for every change and new solution being implemented.
  • Create and maintain product Road Maps and Project Plans for assigned projects.
  • Ensure that the messaging environment is meeting the defined SLAs and SLOs, this will include monthly reporting to upper level management.
  • Follow defined engineering processes to ensure that all messaging projects meet all requirements and are delivered in a timely manner.
  • Ensure that all systems deployed meet defined security guidelines.
  • Provide Tier 4 level support to the operational staff at the various Server Farms.
  • In addition to addressing assigned Tier 4 tickets, provide mentorship to the Tier 3 SMEs in the field. This will include holding regular meetings with the messaging and collaboration Tier 3 staff.
  • Provide guidance as a subject matter expert for the Messaging and Collaborations Services team to customers, management and other team members.

Additional Responsibilities Include:

  • Planning
  • Requirements Gathering
  • Architecture and Design
  • Accreditation
  • Documentation
  • Deployment
  • Collaboration with Customers and Project Management Staff

Specific skills required:

  • 5-10 years’ experience with Microsoft Exchange 2007 through 2016 in a large Exchange Organization (30,000+ global seat implementation)
  • 5 years’ experience with Blackberry Enterprise Servers or other Mobility Solutions
  • 5-10 years’ experience with Active Directory in support of Exchange Organizations
  • Understanding of the DoD accreditation process and DISA STIGs
  • Advanced knowledge of Microsoft operating platforms (Windows Server 2003/2008/2012 including IIS) and Office applications (including Visio & Project)
  • Proficient with TCP/IP and IT related applications such as WINS, DNS and TELNET
  • Excellent research skills
  • Technical documentation skills

Additional Beneficial Skills:

  • IBM Domino and Binary Tree or equivalent messaging experience
  • Knowledgeable of Networking technology including Network Load Balancing Appliances (F5)
  • Knowledgeable of Reverse Proxy Solutions
  • Knowledgeable of Server Platform technology
  • Knowledgeable of Information Assurance Architecture

Professional skills required to successfully support an enterprise organization:

  • Works independently, with minimal guidance, as a member of a high performance team.
  • Takes ownership of assigned projects, guiding projects to completion within established timelines.
  • Provides client support, develops documentation and manages processes when changes occur.
  • Displays strong written and oral communication skills, including the ability to facilitate communication and coordination with network users throughout the company.
  • Demonstrates solid professional and customer service skills.
  • Demonstrates attention to detail.
  • Deals appropriately with confidential information.
  • Trains/mentors Tier III support services.

Required Skills:

IBM Domino, Binary Tree, Microsoft Exchange 2007, 2013 and 2016; Blackberry Enterprise Server; Microsoft Office; Active Directory; Windows Scripting; Information Assurance; Platform Knowledge; Windows Server 2008, 2012

Certification Requirements:

  • Microsoft Certified Solutions Associate (MSCA): Windows Server 2008 or MSCA: Windows Server 2012 certification
  • CompTIA Security+ CE or the Certified Information Systems Security Professional (CISSP)
  • Other Certifications preferred, but not required are MCITP or MCSE in Exchange.
Qualifications

Requires 8 to 10 years with BS/BA or 6 to 8 years with MS/MA or 3 to 5 years with PhD.

About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sector—from investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nation’s most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector.

Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.

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As a government contractor, Perspecta abides by the following provision
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Company Name:
Security Clearance:
Secret
Location:
San Diego, California
Country:
Salary:
Not Specified
Job Number:




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