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Junior Program Operations Support Specialist Falls Church, VA ( ID# 14289 )

Junior Program Operations Support Specialist
 Falls Church, VA ( ID# 14289 )


The Defense Health Agency (DHA) is a Combat Support Agency supporting the healthcare needs of our warfighters and beneficiaries throughout the Military Health System (MHS). The DHA is embarking on the monumental task of taking over management and oversight of all MHS Direct Care Facilities by October 2018 as mandated in Public Law 114-28, the 2017 National Defense Authorization Act. This transition is to achieve greater standardization of healthcare across the MHS and streamline management of healthcare activities. This new era will require increased knowledge sharing, agility, integration, and continuous improvement to positively influence the success of the current and future health of all stakeholders served.


CNT is seeking a Junior Operations Support Specialist to assist with the DHA Clinical Support Division (CSD), Patient Safety Program (PSP) and The Office of the Deputy of the Assistant Secretary of Defense Health Services Policy and Oversight (HSP&O) Programmatic and Technical support contract. This contract provides programmatic and technical support for the DoD PSP, the DHA CSD (Medical Affairs/J-3), and Office of Assistant Secretary of Defense (OASD) Health Affairs (HA) HSP&O in five major areas: professional consultative services, management studies/MHS/DoD data analysis, preparation of responses, reports, documents, and correspondences, meeting support and policy development/communication/education/drafts.





  • Engage and communicate (written and verbally) with senior executive leaders within the MHS governance structure on a regular basis.
  • Provide direct support to key government leaders for task execution and management including scheduling meetings, coordinating travel, logistics, preparing agendas and meeting minutes, tracking action items and due outs, collecting and preparing read-ahead, developing executive action/decision packages, as well as action memos, memorandums of support or agreement, standard operating procedures or manuals, and/or DoD or HA/DHA issuances.
  • Provide CSD Defense Travel System (DTS) administrator services to include preparing and adjudicate travel orders for CSD staff members.
  • Assist to prepare reports and letters to external organizations, including Congress and special interest groups. 
  • Assist the work stream lead with collecting the necessary data and information to be used for drafting testimony for congressional subcommittees concerning clinical matters of the Military Health System. Source material shall come from internal research, DoD publications and published literature.
  • Assist to prepare package coordination documents and coordinate and process tasking’s received through the Correspondence and Task Management System (CATMS) to include prepare tasker documents for routing and coordination, track progress across multiple levels of within DHA/HA, and keep the Action Officers abreast and the documents routed in a time sensitive manner.
  • Coordinate and manage project tasks to ensure project delivery within allotted timelines.




  • Experience providing meeting support to include scheduling/coordination, preparing associated documents, and adjudicating meeting minutes is required.
  • Experience coordinating official government travel utilizing the Defense Travel System (DTS) is highly preferred.
  • Experience using CATMS is preferred.
  • Good organizational skills and excellent communication skills, both oral and written.
  • Tolerance for ambiguity and ability to work in a fast-changing environment, with a self-starter approach.
  • U.S. Citizenship and DoD government security clearance NACI required.
  • The ability to successfully pass as drug screen and a federal background check is mandatory.


Education and Experience:


  • A Bachelor's degree is required; a Master’s degree is highly recommended.
  • One (1) to four (4) years of experience in administration or operations supporting the Federal Government or Department of Defense; DHA experience is highly preferred.



Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.


Apply online at


Since 2009, Cherokee Nation Technologies (CNT) has been serving government clients with time-tested solutions that increase client effectiveness through the intelligent use of technology. CNT’s expertise includes software and application services, network services, and business process services. The company is headquartered in Tulsa, Oklahoma, with a regional office in Ft. Collins, Colorado, and client locations nationwide. Wholly owned by the Cherokee Nation, CNT is part of the Cherokee Nation Businesses family of companies.



We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites:


If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail [email protected] for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.


For Pay Transparency Non Discrimination provision, please copy and paste the following link:


  1. maintain an Affirmative Action Plan for the purpose of proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2018 Request to View Affirmative Action Plan to the Compliance Administrator at [email protected] This email box is not for resumes or follow up on job applications.
Company Name:
Security Clearance:
Public Trust
Fall Church, Virginia
United States
Not Specified
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