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ITO Svc Delivery Cons I

Description
Every day at Perspecta, we enable hundreds of thousands of people to take on our nation’s most important work.  We’re a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation’s most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions.  We continually push ourselves—to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.
Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways—not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter. 
Perspecta’ s talented and robust workforce—14,000 strong—stands ready to welcome you to the team. Let’s make an impact together.
· Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for the company and for customers.
· Incident Management: Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents.
· Change Management/ Implementation: Independently implement changes/solutions to meet customer and/or trade/the company Information Technology infrastructure needs within area of technical responsibility.
· Patch and Security Management: Apply patch and security changes per policy.
· Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.
· Solution Design: Understand the company solutions set and be able to apply these solutions to meet customer and/or trade infrastructure needs within area of responsibility.
· Quality: Provide continual improvement recommendations for direct responsibility area (process improvement, technical standard updates, etc).
· Project Management: Participate in customer and internal projects, including transformation.
· Customer Relationship Management: Set expectations with customers and/or internal businesses/end users within defined parameters.
· Teamwork: Work as part of a team, which may be virtual and/or global. Typically advises or sets direction for:
· Single customer/small group of similar customers
· Country or subregion
Qualifications
Education and Experience Required:
Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May hold entry-level certification(s) in work field. Typically 0-2 years of relevant experience with Bachelor’s degree, or 2+ years of relevant experience with 2 year post-high school degree.
Knowledge and Skills Required:
Typical skills include:
· (developing) understanding of technology in direct responsibility
· (developing) General understanding of related technologies
· (developing) Customer Service
· (developing) Project Management
-Active DoD Secret Security Clearance   
-Must be a United States Citizen  
-Certified in accordance with DoD 8570.01‐M Information Assurance Technician (IAT)
EEO Tagline: Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories
Company Name:
Security Clearance:
Secret
Location:
Irvine California, California
Country:
United States
Salary:
Not Specified
Job Number:




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