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Advanced Desktop Support Technician

Job Description

GDIT is currently identifying qualified candidates for an Advanced Desktop Support Technician located in Fort Belvoir, Virginia.

 

This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA’s eProcurement system, a segment of its SAP-based enterprise resource planning system.  Candidates working remotely may be considered.

Education

BA/BS preferred.  Additional work experience will be considered in lieu of degree.

Qualifications
  • Clearance: Active Secret
  • Current IAT Level II (i.e. Security+ CE) or III certification
  • Current or ability to obtain within 6 months MCSA or MCSE Server 2008 or higher certification

 

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Company Name:
Security Clearance:
Secret
Location:
Ft Belvoir, Virginia
Country:
United States
Salary:
Not Specified
Job Number:




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