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IT Program Manager

 

Are you a talented  SME-level  IT Program Manager looking for the next step in your careerCheck out PSS!

 

PSS is in need of an IT Program Manager in Herndon, VA . The candidate will plan, direct, and coordinate Network IT service requests. The candidate will perform day-to-day project management for Network IT services to include Ethernet transport technology and/or fiber based carrier. Services can be both long-term strategic developments and/or short-term tactical efforts. The IT PM will need to perform horizontal integration planning and interface with other functional areas, ensuring that technical solutions and schedules are implemented in a timely manner. The IT PM will work with in house Engineers and installers for all projects. The IT PM is accountable for establishing and maintaining customer communications in multiple formats, ensuring customer expectations are set and kept, and following up with task closures for all projects assigned. The IT Project Manager is responsible for using and maintaining IT project records databases and systems of record such as and Sponsors Help Desk Suite. Duties include, but are not limited to 1. Provide project management to Network IT service requests to include, but not limited to accepting tasks within the Help Desk Suite; electing job plans; working with Engineers for technical solutions; setting & maintaining schedules; communicating with customers and managing expectations; documenting projects on Sponsor systems, and working with various partner and customer groups to coordinate and monitor service installations. 2. Report service request status to both direct and upper level management. 3. Work with customers to improve work processes, flow, and systems of record. This work unit has a high volume of customer requirements to service, the candidate is expected to learn quickly and contribute immediately to the success of the work unit.

 

Clearance Requirements:

Active TS/SCI with Poly  (Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Accordingly, US Citizenship is required.)

 

Education: 

Bachelor's Degree in a Computer Science or related technical discipline or combination of experience.

 

Required:

1. Demonstrated Wide Area Network (WAN) project experience with requirements, control gate, briefings, customer service, and risk mitigation strategies.

2. Demonstrated Wide Area Network (WAN) experience with Information Technology Infrastructure Library (ITIL) to develop, document, track, evaluate, and execute required network changes and alterations. 

3. Demonstrated experience with developing project plans and schedules using project management tools.

 

Desired:

1. Demonstrated experience working both independently and on teams with minimal oversight.

2. Demonstrated experience exhibiting skills and capabilities with Sponsor computer systems to produce Ad Hoc reports on project activity and Project Schedules for consumption by Sponsor. 

3. Demonstrated experience and/or formal education with IT Network PM work and/or Sponsor's Partner IT work. 

4. Demonstrated experience with oral and written communication skills across multiple customer communication needs writing reports, meeting minutes, point papers, memos, and briefings.

5. Agile Certified Practitioner PMI certification or equivalent. 

6. Demonstrated experience with Microsoft Office to include Word, Excel, PowerPoint, Access, and Outlook.

 

About PSS:

Preferred Systems Solutions, Inc. (PSS) is a recognized leader in providing Information Technology, Engineering Services, Program Management, and Consulting Services. For over 20 years, PSS has enabled Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost effective professional services and solutions. PSS provides a positive working environment, with opportunities for advancement in our growing local Federal sector workforce.

 

PSS is committed to the diversity we bring to the marketplace by being an EEOC/AA employer who is committed to hiring a diverse team of professionals to provide world class services and products aimed at exceeding our customer’s expectations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status or disability. PSS is a VEVRAA Federal Contractor.

 

 

Company Name:
Security Clearance:
Top Secret / SCI + Poly
Location:
Herndon, Virginia
Country:
United States
Salary:
Not Specified
Job Number:




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