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Help Desk Specialist

 

SPEAR, A CALIBRE Company is seeking a Help Desk Specialist to join our team in Suitland, MD. The Help Desk Specialist will be responsible for the following:

 

  • Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract.
  • Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems.
Required Skills

 

  • Two years of technical experience providing phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under contract.
  • Requires competence in serving as the initial point of contact for trouble-shooting hardware/software PC and printer problems.
  • Demonstrates ability to work independently or under general direction.
  • High school diploma.
  • Public Trust Clearance.
Company Name:
Security Clearance:
Public Trust
Location:
Suitland, MD
Country:
US
Salary:
Not Specified
Job Number:




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