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Help Desk Specialist II

Description

Job Requisition:Help Desk Specialist II

Job Description:

The Defense Group at Leidos currently has an opening for a Help Desk Specialist II to work in our Huntsville, AL area.   


Roles and Responsibilities:
Experience in standard help desk procedures. Logs all help desk interactions, tracks and routes problems and requests and documents resolutions. Experience as the initial point of contact for troubleshooting network applications and hardware and software PC and printer problems..


Qualifications:
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below
 

  • AA degree in related area with 4+ years of experience.  We will consider non-degreed candidates with 6+ years relevant experience
  • Current Secret clearance.

Preferred Qualifications:
 

  • Familiarity with US Missile Defense Agency systems.
  • Experience in network infrastructure Level 1 and Level 2 help desk operations 
  • Experience in training of end users in Operating System and SW application installation and operation. 
  • Familiarity with Virtualization, particularly VMware/Vsphere.

External Referral Eligible

External Referral Bonus:Eligible

Potential for Telework:No

Clearance Level Required:Secret

Travel:No

Scheduled Weekly Hours:40

Shift:Day

Requisition Category:Professional

Job Family:Customer Support

2000

Defense
Company Name:
Security Clearance:
Secret
Location:
Huntsville, Alabama
Country:
United States
Salary:
Not Specified
Job Number:




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