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Hardware Technician - TS/SCI with poly required

Job Description

Applicants must possess active TS/SCI clearance with polygraph.

 

Responsible for providing customer support through the performance of on-site product/solution installation and sustainment. This includes overseeing and/or performing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of solution components. Instructs customers in the operation and maintenance of the solution. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers' needs, defines next steps, and clarifies the assignment of responsibility for problem resolution as needed. Includes any aspect of field support and is not limited to system hardware, software, network, and other technical infrastructure components.

 

Responsible for the analysis, administration and support of voice, video, and/or data communications networks.

1. Analyzes, administers and maintains voice, video, and/or data communications networks.

 

2. Manages the usage and performance of voice, video and/or data communications networks.

 

3. Maintains network security and ensures compliance with security polices and procedures.

 

4. Evaluates hardware and software, including peripheral, output, and related equipment.

 

5. Participates in the development and implementation of network-related procedures and standards.

 

6. Participates in and may lead aspects of major network installations and upgrades.

 

7. Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.

 

8. Develops and implements testing strategies and document results.

 

9. Provides advice and training to end-users.

 

10. Troubleshoots and resolves complex problems.

 

11. May provide work leadership to less-experienced network personnel.

 

12. Maintains current knowledge of relevant hardware and software applications as assigned.

 

13. Participates in special projects as required.

 

“This role is not yet funded'

Education

Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Qualifications

5-8 years of directly related experience in network administration and support.

 

  • Expert knowledge in Microsoft Infrastructure technologies - Windows 7, Windows 10, Windows server 2012-16, LDAP, Active Directory, Group Policy, Configuration Management, WSUS, SQP, Bit Locker
  • Familiarization using PowerShell for system administration, automation and client configuration
  • Experience implementing security standards in a fast paced operational environment
  • Ability to work independently or under only general supervision
  • Strong customer service and technical writing skills
  • Oral communication skills, including the ability to give formal presentations to different audiences
  • Experience troubleshooting computer and network issues, developing or improving configuration management processes and procedures, and implementing these processes and procedures
  • Ability to work with system owners and developers to engage in joint project planning, execution and documentation
  • Strong understanding of network fundamentals and limited basic understanding of Linux
  • Ability to work creatively and analytically in a fast-paced environment
  • Willingness to support after hours operations as required
  • Experience with sponsor enterprise/mission network operations and policies
  • May require after hours support for system upgrades, etc
 
 

Benefits of this Position:

  • Opportunity for Fast Growth within the program
  • Onsite Gym – get your workout in before work, during your lunch break, or at the end of the day
  • Professional Development Assistance –  Covering the Cost of Obtaining Professional & Technical Certifications (depending on program)
  • Educational Reimbursement –  toward degree programs and individual coursework
  • 401K Match – with 100% vesting on day one
  • Health, Dental and Vision Coverage to keep you healthy, starting your first day
  • We know work-life balance is important, GDIT offers Paid Time Off, Plus 10 Paid Holidays
  • Parking and transit commuter benefits

 

Why Work at General Dynamics IT?

  • Work with top talent and some of the brightest minds in your field 
  • Support missions that make a difference to our Nation
  • Become part of an organization that that is committed to the highest ethical standards in all that we do 
  • Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT
  • Want to move, or find a job close to home? We have positions in several locations in the United States and the world
  • Enjoy a culture that supports work-life balance

 

General Dynamics is a Fortune Blue Ribbon Company and Clearance Jobs Top 10 Government Contractor.

 

ABOUT:

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors. With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services. GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

 

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Company Name:
Security Clearance:
Top Secret / SCI + Poly
Location:
Ft Belvoir, Virginia
Country:
United States
Salary:
Not Specified
Job Number:




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