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Hardware Technician Level 1

DCCA is a veteran-owned high-technology company specializing in providing information technology services to a variety of government agencies and commercial enterprises since 1982.  DCCA is proud to offer a strong, competitive compensation and benefits package.  Visit our website at:

Candidates MUST have an active TS SCI with Poly to be considered


Hardware Technician Level 1


Job Requirement:


Key Tasks (Major duties and responsibilities of the position):


·        The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and   teleconferencing equipment.

·        Conducts sites surveys; assesses and documents current site configuration and user requirements.

·        Analyzes existing requirements and prepares specifications for hardware acquisitions.

·        Prepares engineering plans and site installation Technical Design Packages. Develops hardware installation schedules.

·        Prepares drawings documenting configuration changes at each site.

·        Prepares site installation and test reports.

·        Configures computers, communications devices and peripheral equipment.

·        Trains site personnel in proper use of hardware.

·        Builds specialized interconnecting cables.

·        Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment

·        Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling

·        Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems

·        Updates technical drawings using AutoCAD software as needed


Required Skills:        


·        Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches

·        Demonstrated ability to read and understand technical manuals and schematics

·        Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)

·        Able to manage time and priorities effectively

·        Able to work efficiently with minimal supervision

·        Proficient in working with end-users remotely

·        Demonstrated expertise in Microsoft Windows 7 and 10

·        Familiar with Active Directory security and policies

·        Excellent analytical and problem-solving skills

·        Outstanding communication skills to relate with team members and support workers

·        needs to be able to lift 50 lbs. and drive a company vehicle.



Desired Skills:

·        DoD 8570 IAT Level 1 certification (A+ CE, CCNA-Security, Network+ CE, or SSCP) or MTA.


Required Education / Certifications:

·        Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience.


DCCA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

Company Name:
Security Clearance:
Top Secret / SCI + Poly
Annapolis Junction, Maryland
United States
Not Specified
Job Number:

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