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Enterprise Workflow Manager and Protocol Professional – Journeyman

Job Title:  Enterprise Workflow Manager (Protocol) – Journeyman (#14298) 

Location:  San Antonio, TX

Since 2009, Cherokee Nation Technologies (CNT) has been serving government clients with time-tested solutions that increase client effectiveness through the intelligent use of technology. CNT’s expertise includes software and application services, network services, and business process services. The company is headquartered in Tulsa, Oklahoma, with a regional office in Ft. Collins, Colorado, and client locations nationwide. Wholly owned by the Cherokee Nation, CNT is part of the Cherokee Nation Businesses family of companies.


The Air Force Installation and Mission Support Center (AFIMSC), with headquarters at Joint Base San Antonio-Lackland, Texas, is one of six specialized centers assigned to Air Force Materiel Command. AFIMSC serves as the single intermediate-level headquarters responsible for providing installation and mission support capabilities to 77 Air Force installations, nine major commands and two direct reporting units with an annual budget of approximately $10 billion. The AFIMSC cross-functional team provides globally integrated management, resourcing and combat support operations for Airman and family services, base communications, chaplain, civil engineering, contracting, logistics readiness, public affairs, security forces and financial management programs.

We are looking for Journeyman Enterprise Workflow Manager (Protocol) to support the AFIMSC Directorates with corporate governance, Air Force policy and procedures, enterprise workflow, and information management.


  • Manage Air Force workflow management systems (i.e. Task Management Tool (TMT) and Senior Officer Communications Coordination Electronics Resources (SOCCER), Air Force Electronic Freedom of Information Act (eFOIA)) tasks by receiving incoming packages or tasks, deciphering ownership, assigning tasks to action officers, and reviewing and processing through executive administrative staff to the appropriate offices.
  • Organize daily task listing with status for senior government client review and use.
  • Prepare and update status listing of all client organization tasks for senior government client information and presentation at client weekly staff meetings.
  • Use independent judgement and discretion while working with government client to clear legacy of overdue tasks and continue to monitor on a daily basis.
  • Provide administrative support to senior leadership, directorate and division leads, and efficiency teams in the form of scheduling, travel, event planning, and answering stakeholder inquires.
  • Participate in business process re-engineering for administrative processes and organizational transformation.
  • Work within the Advanced Distributed Learning System(ADLS) creating reports
  • Provide assistance with the AF Annual Training plan, Requests, authorizations, tracking and creating processes


No supervisory/management authority.


  • A bachelor's degree from an accredited discipline university is required.
  • Seven (7) to ten (10) years of experience in Air Force programs.
  • Expertise in Air Force policy and procedures (protocol), information knowledge management and Administrative Transformation and records management.
  • Provides administrative support by conducting research, preparing AFIMSC Enterprise Workflow reports, handling information requests, and performing clerical functions such as preparing communications and maintaining information management.
  • Desired knowledge of administrative support of organizational transformation, communication processes supporting and expediting transmission of senior executive level and general officer correspondence and engagement to execute AFIMSC Enterprise-Level Workflow, Corporate Governance, and Information Management Program.
  • Ability to multitask and perform duties independently to meet aggressive deadlines.


  • U.S. Citizenship and DoD government security clearance NACI required
  • Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

Work Environment

This position is primarily performed in a secured federal office setting on a military base

With $400 million in annual revenue, 20% growth per year, approximately 950+ active contracts serving 60+ government agencies in 25 countries, 47 states, 2 territories and 2000+ employees, Cherokee Nation Businesses’ (CNB) group of Federal Contracting Section 8(a) companies is well positioned to deliver expertise needed to solve complex technical issues. Federal Solutions provides an array of services for 12 of the 15 cabinet-level departments and agencies – from applications and data services to cybersecurity and national defense.

Why consider Cherokee Nation and our Federal Solutions business? Here are some great resources highlighting what we do and compelling reasons for joining our team!

Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you’d like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may email “[email protected]” for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.

For Pay Transparency Non Discrimination provision, please copy and paste the following link: Pay Transparency Nondiscrimination Provision

We maintain an Affirmative Action Plan for the purpose of proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2018 Request to View Affirmative Action Plan to the Compliance Administrator at “[email protected]” This email box is not for resumes or follow up on job applications.

Company Name:
Security Clearance:
Public Trust
San Antonio, Texas
United States
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