Job Description
Implements, executes, and supports Tier II help desk standard operating procedures (SOP) to support DHS enterprise identity services applications. Coordinates with other segments of the Customer’s information systems support infrastructure. Executes in a timely, efficient manner to achieve contractual service level agreements (SLA.) With minimal supervision manages long-duration projects involving repeatable complex processes.
RESPONSIBILITIES:
Shift Work. This position supports a 24/7 help desk. With preference given to a specific shift, worker will support aperiodic weekend duty, as well as flex to provide emergency coverage, as required.
EDUCATION & EXPERIENCE:
Requires bachelor's degree or equivalent and 3 years minimum of related experience.
Strong written and verbal communications skills: clear, concise, professional
Software: Strongly desired familiarity with MS Windows Server and MS Active Directory; desired experience with Domain Name Service and Active Directory Federation Services
Must be able to obtain DHS EOD suitability
Must be able to obtain a SECRET clearance
ISB Engineer II Shifts are:
1st 0630 - 1500
2nd 1430 - 2300
3rd 2230 - 0700
WE1 0630am - 1900; Mon/Tue 0630 - 1500
WE2 1830 - 0700; Thur/Fri 1430 - 2300
Job Location
US-National Harbor-MD-MARYLAND SUBURBAN
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.