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End User Support - IRES - HSV

The Systems Administrator for end user support administers the operations of computer systems related to operating systems, servers, and end-user workstations. Although the administrator is not responsible for writing new application software, the administrator demonstrates understanding of how software behaves in order to deploy, configure, and troubleshoot systems. Additionally, the administrator researches new technologies and leverages optimization techniques to ensure that systems operate efficiently. The successful candidate will understand the dependencies of other technical services running in the enterprise environment (i.e., system to service dependencies). This position supports the Missile Defense Agency on the Integrated Research and Development for Enterprise Solutions (IRES) contract. This position is located at Redstone Arsenal, AL.

Basic Requirements: Any combination of the following education and experience is required: A High School diploma (or GED), and 8 years of general experience; or an Associate’s degree and 6 years general experience; or a Bachelor’s degree and 4 years general experience. General experience must include 4 years of related experience in business systems, operating systems, and servers and/or experience in light programming, project management of small initiatives, and troubleshooting. Must have one relevant industry certification at the associate or professional level. Candidate must have a DoD Secret security clearance. Candidates must be enrolled in Continuing Education (CE) with a Security+ certification or other IAT level II 8570 compliant certification. This position may occasionally be required to work extended and/or non-prime hours. Travel may also be required. Resumes must be submitted with application in order to be considered for the position.
Desired Requirements: Experience using Remedy software (Action Request System). Experience with audio visual and VOIP Telephone equipment. Scripting: Power Shell, VBscript, or JavaScript a plus. A relevant industry certification at the associate or professional level (e.g. ITILv3, HDI, Microsoft A+ and Network+).

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