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Desktop Project Manager (TS/SCI with Poly Required)

“Jacobs National Security Solutions (NSS) provides world-class IT network and service management capabilities; cutting edge cyber threat awareness and cybersecurity solutions; innovative web- and software applications development; and advanced data analytics for major clients in the Intelligence Community, Department of Defense, and Federal Civilian Agencies.

Our forward thinking solutions deliver an integrated approach to IT network design and management, full lifecycle IT service management, IT service delivery, asset management, logistics and procurement, and vendor management. We leverage the expertise and passion of our employees to conduct identity and access management, penetration testing, and vulnerability assessments for our nation’s most closely guarded agencies and networks. Our Cyber Security Operations Centers ensure safe, effective network operations for Federal clients while our data scientists are helping stop illegal acts before they can endanger Americans or our way of life.
Jacobs promotes a culture of operational excellence to create a safer, smarter, and more connected world while upholding the highest standards of compliance, quality and integrity.
We continue to thrive and need your talent and motivation to help propel us farther, faster.”

Jacobs is actively seeking an Desktop Project Manager at our Chantilly, VA location.
  • The Desktop PMs serves as the desktop project manager (DPM) for hardware requirements that range from small to large efforts and as the team lead. These efforts are generally quick turnaround requests but can be implemented in phases depending on the customer request.
  • The DPM is responsible for validating and procuring equipment along with overseeing the delivery and implementation of the customer’s request.
  • The DPM is also responsible for ensuring that customer has received what was required and the related assets are accounted for. Throughout the management process, the DPM team lead works closely with the regional lead to address any issues or concerns that may arise that would impede customer satisfaction.
  • Assists in the growth and staffing needs of the group by conducting interviews and provide valued recommendations for new hires.
  • Accountable for meeting contractual performance criteria and due dates during service delivery, and successful overall project completion.
  • The employee can make independent decisions that deal with the daily schedule and work to be accomplished. If there are issues that require monetary approval then that has to go up the reporting chain. The prioritization of projects and the daily schedule of the capacity team is determined by the lead. Only urgent or high profile projects may be directed down to the capacity team.
  • As project manager, the employee has full discretion and independent judgment as it relates to the project. As long as they remain within budget and scope the DPM has full autonomy as it relates to the Desktop PM and its resources. Outside of the project framework the employee does not have approving authority for major monetary decisions.
  • Analyzes the computer and information needs of their organizations from an operational and strategic perspective and determines immediate and long-range personnel and equipment requirements.
  • Consults and coordinates with the appropriate Task Manager for problem resolution, task scheduling, new resource requirements, and task clarification.
  • Consults with users, management, and technicians to assess computing needs and system requirements.
  • Plans and coordinates activities such as installation and upgrading of hardware and software.
  • Assists with performance goals/measurements and training.
  • Works with immediate supervisor to ensure daily team responsibilities are met, to include daily schedule, managing work load, attending meetings, directing staff and provide disciplinary action when necessary.
  • Ensures that Contractor tasks are completed within the deadlines, tasking guidance from the Government is clear and unambiguous, contract personnel are qualified to perform the tasks, and potential personnel problems are pre-empted.
  • Establishes and implements streamlined processes and procedures enabling the Contractor to rapidly respond to surge requirements for increased contract personnel. Assures SLA requirements are met.
  • Directs daily operations of project team(s) by: analyzing workflow, establishing priorities, and setting deadline
  • Provides weekly status reports, provides monthly status reports, and conducts annual performance reviews.
Note to Virginia Job Seekers: Jacobs ensures nondiscrimination and equal employment opportunity in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact the Human Resources Director at our Arlington, VA office at 571-218-1000. Persons with hearing-and speech-impairments can contact Jacobs by using the Virginia Relay Service, a toll-free telecommunication device for the deaf (TDD). Call 711 for TTY/TDD.

  • Active TS/SCI with Poly level security clearance required
  • AS degree in information systems or computer science and one (1) to three (3) years of directly related experience or any equivalent combination of education, experience, training and certifications.
  • Must be able to interface with individuals at all levels of the organization both verbally and in writing
  • Proficiency in the use of MS Office product suite (PowerPoint, Excel, Word, SharePoint)
  • Advanced knowledge of the customer and the interworkings of the organization are critical to this position.
  • Must pay attention to detail and remain alert at all times.
  • Must take and pass a drug test and background check
  • Must be able to maintain regular, reliable attendance and ensure on time daily arrival
  • Preferred Qualification:
    • Ability to plan and coordinate programming and systems design, development of computer networks, and implementation of Internet and intranet sites. They are increasingly involved with the upkeep, maintenance, and security of networks.
    • Prior knowledge with Cat5, Cat6, Fiber, Network Switches, and patch panels, voice technologies, Microsoft Project, ESMT
    • Stay abreast of advances in technology.
Essential Functions:
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Judgment and Decision Making — Considering the relative costs and benefits of potential actions to
choose the most appropriate one
Coordination — Possess the ability to quickly and strategically adjust project activities in relation to internal/external team actions.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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