DESCRIPTIONData Center Technicians are Amazon’s front line in air-gapped AWS regions when it comes to handling the entire life cycle of a rack. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling,
hardware and software troubleshooting, and rack decommissioning.
Our technicians have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
*Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
*Show a strong aptitude for troubleshooting and problem solving
*Solve problems at their root and step back to understand the broader context
*Maintain service level agreements through the implementation of proactive issue detection and reporting
*Are biased to act in the absence of direction or support
*Improve effectiveness through process innovation
This position requires that the candidate selected be a U.S. citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
BASIC QUALIFICATIONS* Associate's degree in IT-related field or equivalent professional or military experience
* Ability to lift up to 40 lbs and work in cramped and/or elevated locations with or without reasonable accommodation
* This position requires that the candidate selected be a U.S. citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.PREFERRED QUALIFICATIONSBachelor’s degree in IT-related field or equivalent professional or military experience, plus two years of progressively responsible experience
* Networking experience with CCNA and/or Network+ certifications
* Experience with
CISCO, Jupiter and other commodity networking devices
* Experience working in a Data Center environment: racking & stacking equipment, cable management
Ideal candidates need to be familiar with the following:
*IT
Hardware and concepts
- RAID, SAN, x86 Architecture, SCSI
*Linux Administration
-Command Line Interface
- Boot Process
- GRUB/LILO
- File Systems
- Network device and protocol configuration
- Directory Structure
- Performance Management/Troubleshooting
- Base Operating System Install
- Scripting: Perl, Python, Bash
- Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs
*Networking
- Protocols
- OSI Model
- Copper and Fiber Optic Testing and Cabling Standards
Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
*MVP221982