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Course Developer Field Support Engineer

Job Description

Job Description: Primary Purpose:  

Under general direction, this position will provide system product support (maintenance, troubleshooting, repair, calibration and upgrades) for the mission critical LGS wireless communication product portfolio and 3rd party vendor(s) equipment.

Duties and Responsibilities:

Conduct integration and systems analysis and provide repair and updating of internal and field returned systems
Provide technical support for maintenance, troubleshooting, repair, calibration and upgrades of mission critical wireless communication products
Support customer and TSC level analysis and repair procedures for LGS wireless systems
Participate in LGS and end user field trials and fly-aways, providing technical support and repairs during trials as necessary
Interface with development, system test and product solutions to support technology transfer efforts from R&D and manufacturing
Use Government Property Management (GPM) systems and procedures to accept, ship, and track all equipment coming into and leaving LGS facilities
Collaborate with design and test engineers to identify equipment or test setups for testing or characterization of components and subassemblies
Assemble and modify test sets and design test fixtures as required by program
Maintain laboratory equipment and work with suppliers to meet new equipment needs
Perform administrative duties as necessary, including KURT ticket entry
Directly interface with members of the technical staff, management, and customer personnel
Order; coordinate and inventory spare parts for multiple locations
Travel to other LGS locations or customer sites as necessary
Understand and adhere to all LGS Ethical and Compliance policies
Proactively ensure a safe work environment and adhere to LGS EH&S policies and procedures
Perform other duties as assigned
Ability to obtain/retain a government security clearance at the level necessary to perform the duties of the position
Work is typically performed in an office environment which requires proper safety precautions. Work may require some physical effort in the handling of light materials, boxes, or equipment.
 

​Skills and Knowledge:

Experience in new product development of communications systems
Ability to interface with manufacturing to facilitate new product introduction as well as sustaining engineering for mature products
Significant experience with product data management and change management desirable.  Knowledge of Agile a plus
Familiarity with creating bill-of-materials and product support documentation such as product assembly instructions
Ability to manage technical relationships with suppliers and contract manufacturers
Working knowledge of ECAD tools (PADS, Valor) desirable
Strong teamwork, communication and documentation skills are essential
The ability to work independently in a small team environment and work with project managers and external suppliers to ensure project deliverables are consistently met on schedule is required
Knowledge of Microsoft software applications and other software applications as required, including Microsoft SharePoint
Demonstrated effective teamwork skills
 Minimum Qualifications:
Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering or related technical discipline and 2-4 years of related experience or an equivalent combination of skills, education, and experience.

Preferred Qualifications: N8:N9Experience in new product development of communications systems
Ability to interface with manufacturing to facilitate new product introduction as well as sustaining engineering for mature products
Experience with product data management and change management desirable.  Knowledge of Agile a plus
Familiarity with creating bill-of-materials and product support documentation such as product assembly instructions
Support technical relationships with suppliers and contract manufacturers
Working knowledge of ECAD tools (PADS, Valor) desirable
Strong teamwork, communication and documentation skills are essential
Ability to work independently in a small team environment and work with project managers and external suppliers to ensure project deliverables are consistently met on schedule
Knowledge of Microsoft Office applications and other software applications, including Microsoft SharePoint
Demonstrated effective teamwork skills
The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with the job.

LGS Innovations and its subsidiaries are wholly-owned subsidiaries of CACI International, Inc.

Job Location

US-Jessup-MD-BALTIMORE


 

CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

Company Name:
Security Clearance:
Top Secret / SCI
Location:
Jessup, Maryland
Country:
United States
Salary:
Not Specified
Job Number:




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