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Cloud Systems Support Engineer - Tier 2 (Up to 25% in profit sharing)

Job Description

Who we are and what You’ll Get to Do:

The GEOINT Services - FADE team is looking to hire Operations and Sustainment Systems Engineers to help manage a critical new facet of our expanding business within the National Geospatial-Intelligence Agency (NGA).
Our NGA customer recognizes the need of formalized support for these critical applications.  A geographically distributed team needs to be stood up spanning Springfield VA (NCE), St. Louis MO (2nd Street) and Denver CO (BCF).
As our Tier 2 Operations and Sustainment (O&S) Systems Support Engineer you will provide comprehensive technical support to users of a growing catalog of GEOINT Services mission applications and developer tools.  Tier 2 O&S systems engineers are notified of issues by Tier 1 support personnel.  You will work closely with mission application engineers to properly diagnose and fix complicated technical issues.
More about your role:

You will have the opportunity to continue learning and understanding functions and operations of all GEOINT Services applications. Provide your knowledge and understanding of the cloud platforms on which the software is deployed.  Tier 2 O&S engineers will perform software deployments, system configuration, system tuning, and system monitoring and troubleshooting.  As part of our DevOps methodology, all O&S Engineers work very closely with developers and provide feedback on system performance and user satisfaction.

You’ll Bring These Qualifications:

  • Tier 2 O&S Engineers need to have a strong familiarity with a wide range of platform and cloud technologies as-well-as robust system administration skills.
  • Typically requires bachelor's degree or equivalent and minimum of five years of related work experience.
  • AWS- EC2, S3, RDS, ElastiCache, Route 53, IAM, CloudFront, CloudWatch, etc

  • PaaS - Cloud Foundry, OpenShift, etc

  • System Administration- Linux scripting and maintenance. 

  • Security hardening. 

  • Network configuration.

  • Continuous Monitoring Solutions – Elastic, AppDynamics, Dynatrace, Prometheus etc.

Company Information: BIT Systems Inc. is a CACI company. The commitment of our employees to "Engineering Results" is the catalyst that has propelled BITS to becoming a leader in software development, R&D, sensor development and signal processing. Our engineering teams are highly adept at solving complex problems with the application of leading-edge technology solutions, empowering decision-makers to make better mission-critical decisions.
We are looking for talented IT/Engineer professionals that are excited about the dynamic intelligence community space and using the latest technologies available to create truly rich user experiences. This is your opportunity to work with a highly talented engineering team that builds technology that bridges software and intelligence community needs. Our client engagement processes, the way we collaborate, operate, and deliver value provides an unparalleled opportunity to grow and advance.  Choose us and make delivering innovative work part of your extraordinary career.
Not to mention BITS benefits are quite unique.  Basically, BITS benefits equate to 50% of salary on TOP of your base salary. The first part is a tax-qualified profit-sharing retirement plan to which BITS annually contributes up to 25% of your base salary (not in excess of applicable IRS limits) to your retirement account under the plan. The second part consists of BITS' Individual Benefit Account Plan (the IBA), which is used for premiums, medical reimbursements, dependent care, education and BITS' Paid Time Off (PTO) Policy. Both components of the BITS benefit package are paid for by BITS in addition to your base salary and potential performance bonuses. We believe in healthy home/work balance; both our locations offer a wide variety of activities to balance with your work life. 
To see more on our FADE program, visit us at:

What We Can Offer You:

  • We’ve been named a Best Place to Work by the Washington Post & Denver Post.
  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
  • We offer competitive benefits and learning and development opportunities.
  • We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
  • For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.


Job Location



CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

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