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Cloud Delivery Manager

Job Number: R0068209

Cloud Delivery Manager

Key Role:

Provide oversight and leadership for the Cloud delivery team responsible for Cloud operations, execution of Cloud policy and compliance, Cloud service provisioning, and ensuring service levels are achieved. Develop processes and creation of standard operating procedures for repeatable Cloud service tasks and duties and maintain a multi-year Cloud services delivery plan and roadmap. Partner with the finance team to proactively plan, implement, and maintain financial models that satisfactorily demonstrate current Cloud consumption, effectively predict future capacity demand, and quantify major shifts in information technology spend as a direct result of embracing Cloud capabilities and services. Play an instrumental role in working with the finance team to reconcile Cloud vendor invoices and facilitate internal Cloud showback and chargeback reporting. Oversee the incidents, defects, work orders, and change requests assigned to the Cloud delivery team, including managing and coordinating urgent and escalated support issues internally and externally. Work with multiple vendors, including Amazon, Google, Microsoft, VMware, and Docker and with virtualized and containerized environments in production. Work with client representatives to ensure compliance with appropriate orders and directives.

Basic Qualifications:

-5+ years of experience in IT service delivery management

-3+ years of experience with developing and presenting both verbal and written technical information and presentations to non-technical audiences and clients

-3+ years of experience with managing the operational delivery of Cloud-based platforms, including SaaS, PaaS, and IaaS

-Knowledge of Public Cloud systems, including Microsoft Azure and Amazon Web Services (AWS) and Modern authentication, including SAML, OAUTH, and OpenID Connect

-Knowledge of software repository and version control systems, including Git

-Knowledge of container orchestration engines

-Knowledge of debugging code in JSON and YAML

-Knowledge of continuous integration (CI) and continuous delivery (CD) pipelines

-TS/SCI clearance

-BA or BS degree or 5+ years of experience with Cloud in lieu of degree

Additional Qualification:

-BA or BS degree in CS, Computer Engineering, EE, Computer Information Systems, Computer Forensics, or Mathematics

Clearance:  

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

Company Name:
Security Clearance:
Top Secret / SCI
Location:
Albuquerque, New Mexico
Country:
United States
Salary:
Not Specified
Job Number:




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