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Cisco Voice Engineer

Job Description:

Global Information Grid (GIG) Service Management-Operations (GSM-O), a Defense Group of Leidos has an opening for a Cisco Voice Engineer. Our customer is the Defense Information Systems Agency (DISA) located at Scott AFB, IL and acts as the provider of GIG/Defense Information System Network (DISN) services to the department of Defense (DoD) and national security organizations.

Primary Responsibilities:
  • Design, manage, and maintain a large, complex and highly resilient voice Infrastructure.
  • Experience with Cisco Voice platforms, Cisco Unified Communications Manager (CUCM), Unity and Cisco Unified Boundary Element (CUBE).
  • Manage, configure, troubleshoot and assure service supporting all aspects of a Cisco voice and data network. Must be organized, document oriented, possess skills in Visio diagramming, and understand WAN principals.


Additional Duties and Responsibilities:
  • Develop technical policy and work instructions and reporting in support of an enterprise IP telephony network.
  • Provide training and technical guidance to junior team members.
  • Troubleshoot and resolve complex technical problems utilizing expert knowledge of SIP signaling and call-flows.
  • Troubleshoot remote site registration, signaling and media problems.
  • Configure route plans, route lists, device profiles, calling search spaces, and route partitions. Validate change requests and ensure accuracy.
  • Manage troubleshoot and configure Cisco Unity Connection features, subscribers, call handlers and call routing rules.
  • Manage troubleshoot and configure Cisco and or Juniper routing and switching rules.


Requirements:
  • Requires BS degree and 8-12 years of prior relevant experience or Masters with 6-10 years prior relevant experience. Additional experience, education and training may be considered in lieu of degree.
  • Expertise in SIP internetworking
  • Demonstrable experience of advanced troubleshooting to isolate and diagnose network problems for routing, switching, security and large scale voice implementations.
  • DoD 8570 IAT II (Security+)
  • Currently possess an active Secret security clearance.


Desired skills:
  • Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
  • Experience with Oracle SBCs and other voice media gateway appliances.
  • Experience supporting distributed firewall infrastructure.
  • Experience creating/supporting IPSec MPLS VPN infrastructure *Experience implementing and supporting BGP routing protocols *Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.).
  • Familiarity with IPSec implementation and troubleshooting.


GSMO

External Referral Eligible

Company Name:
Security Clearance:
Secret
Location:
DISA Scott Air Force Base, Illinois
Country:
United States
Salary:
Not Specified
Job Number:




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