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Business Systems Manager / IT Life Cycle Management Library Lead

Job Description
Job Number: R0014040

Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering and innovation expertise.

Business Systems Manager/IT Life Cycle Management Library Lead

Key Role:

Maintain responsibility for Tier I, II, and III operations of the IT Life Cycle Management Library (ITLML) tool suite of Commercial off the Shelf (COTS) products. Lead a team delivering enterprise process improvement and supporting ITIL best practices, including incident management, change management, configuration management, enterprise architecture development, requirements management, development, and release management to portfolio projects. Act as a team leader for projects with moderate budgets or of a short to intermediate duration. Analyze business and user needs, document requirements, translate into proper system requirement specifications, and perform ITLML change management oversight, including management of approved or emergency tool modifications. Manage client and ITLML customer expectations. Create, deconflict, and execute a resource–loaded schedule for sustainment operations and onboarding of new ITLML customers. Instruct, direct, and check the work of business systems analysis, information assurance manager (IAM), and COTS tool subject matter experts.


Basic Qualifications:

-3+ years of experience with leading teams of analysts and technical personnel

-3+ years of experience in developing and managing project plans using resource management with Microsoft Project

-3+ years of experience with developing briefs, presentations, and reports for senior management review

-Knowledge of Information Assurance, Certification and Accreditation, and DoD system compliance requirements

-Ability to apply SDLC best practices to software development and configuration management for projects in an enterprise repository

-Secret clearance

-BA or BS degree

-ITIL v3 Foundations Certification


Additional Qualifications:

-Experience with consulting in DoD DevOps

-Experience with IT Service or Help Desk  

-Knowledge of Serena Business Manager (SBM) tool suite, IBM Rational DOORS, Unicom System Architect, and Microsoft Project Server

-Possession of excellent oral and written communications skills to manage client expectations and communicate the benefits of ITLML

-CAPM or PMP Certification


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.


Integrating a full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions.  Booz Allen is committed to delivering results that endure.


We are proud of our diverse environment, EOE, M/F/Disability/Vet.

#LI-AH1, AFH16, AFH26, DIG-AF, TMJ16
Company Name:
Security Clearance:
Secret
Location:
Joint Base Andrews, Maryland
Country:
United States
Salary:
Not Specified
Job Number:




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